Frequently Asked Questions (FAQ)

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How soon can I get an appointment?

Availability depends on each counselor, but we will always do our best to get you scheduled as soon as possible.

Our care coordinator team would be happy to help you in this process to find a counselor that offers a time that works well for you. If we don’t have what you are looking for, we have many referral resources we can share.

We do our best to connect with you within 24 business hours of you reaching out.

Still stuck? How can we help?

Updated on: March 5, 2025

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Questions or not sure what next step to take? We’re here for you! During our working hours you’ll likely be able to connect with someone on our admin team immediately.

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First Name*

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Email*

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If not in the US select "International"

Are you or the client(s) covered by Medicaid, CHP+ or a Medicare disability plan?

* We do accept some Medicaid plans, but will need to verify benefits.

Medicaid ID Number*

Date Of Birth*

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* You will also receive a confirmation text and email upon submitting this form.

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*By checking YES, you agree to receive text communication from our office and billing teams.

Are you a robot?

Cornerstone accepts CCHA Medicaid but does not bill other insurances. We do provide superbills for potential reimbursement.

If you are experiencing a mental health emergency, including thoughts of harming yourself or others, please call 911 or go to your nearest emergency room immediately. You may also call the National Suicide Prevention Lifeline at
800-273-8255.

CO: (303) 902-3068 (call or text)
FL: (904) 439-4400 (call or text)

Careers: We’re Hiring!

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