Frequently Asked Questions (FAQ)

For many years, Cornerstone Christian Counseling has operated as a private-pay practice. Beginning in Spring 2026, we are starting to accept a limited number of insurance plans as part of a phased rollout.
 

Insurance We Accept (Starting Spring 2026)

We currently accept:

• Aetna
• Optum/UnitedHealthcare

This transition will happen gradually:

• Insurance services will initially be available through our student intern program (Tier 1 clinicians) and pre-licensed counselors (Tier 2 clinicians)
• We plan to expand access across our clinical team over time
• Our goal is to have insurance options available across multiple clinician tiers by August 2026

Please note: Not all clinicians accept insurance, and availability will vary by provider and location.
 

What if you don’t take my insurance?

If your insurance is not listed above—or if your preferred counselor is not accepting insurance—you are still welcome to move forward as a self-pay client.

Many of our clients choose this route so they can:

• Select the counselor who is the best fit for them
• Avoid limitations set by insurance companies (such as session caps or required diagnoses)
• Maintain greater privacy and flexibility in their care

If desired, you may also be able to use out-of-network benefits for partial reimbursement by submitting a Superbill.
 

Important considerations when using insurance

While insurance can make counseling more accessible, there are a few important things to keep in mind:

• A mental health diagnosis is required and becomes part of your medical record
• Insurance companies may request access to clinical information, such as treatment plans or progress notes
• You may still have out-of-pocket costs, including deductibles, co-pays, or co-insurance
• only apply to self-paying clients who are not using insurance
• Not all services (such as couples or family therapy) are typically covered
• Not all clinicians are eligible for insurance reimbursement

We’re here to help guide you through the payment process and explore your options. Please don’t hesitate to text/call us at 303-902-3068, or email info@christiancounselingco.com — we’d love to support you in taking the next step.

Learn more on our Insurance and Billing page